Returns

Great care is taken creating and packaging your artwork to ensure it arrives in perfect condition. However, we understand that sometimes a return may be necessary. Please review our policy below before initiating a return.

Returns & Exchanges

We accept returns and exchanges under the following conditions:

• Damaged or Defective Artwork: If your artwork arrives damaged or with a manufacturing defect, please contact us within 7 days of delivery with photos of the issue. We will either replace the item or issue a refund.
• Incorrect Item Received: If you receive the wrong artwork, notify us within 7 days, and we will arrange for a return and replacement.

Return Process

To initiate a return:

1. Contact Us within the specified time frame with your order number and reason for return.
2. Wait for Approval: We will review your request and provide return instructions if approved.
3. Ship the Item Back: Return the artwork in its original packaging (if possible) within 14 days of approval.
4. Refund or Exchange: Once received and inspected, we will exchange within 7-10 business days.

Refunds

• Refunds will be issued to the original payment method.
• Shipping costs are non-refundable unless the return is due to our error.
• Exchanges are subject to availability.

Shipping for Returns

• Customers are responsible for return shipping costs unless the return is due to damage, defect, or our error.
• We recommend using a trackable shipping method, as we are not responsible for lost return packages.

Contact Us

For any questions about our returns policy, please contact us.